You are here

CCE Terms

Terms & Conditions for Selfridges' Christmas Comes Early Promotion

Our Christmas Come Early ("CCE") promotion is perfect for helping you, your friends and family get your heart's most desired gifts.

As part of the CCE promotion, you will receive a voucher which shall entitle you to fantastic discounts on brands and products sold on the Selfridges' website and in our stores. These terms and conditions cover the terms of the CCE promotion; however, in addition to these, anything you purchase online during the CCE promotion, shall also be subject to our online terms and conditions which can be found here: http://www.selfridges.com/content/terms-and-conditions

Please consult your voucher for details of the CCE promotion's dates and offers. Please note that not all brands or products shall be included in the CCE promotion, for the full exclusions list see below.

You will need to have a copy of the CCE voucher in order to take part in the CCE promotion. To redeem your voucher in one of our stores simply present it at a till point every time you shop in-store. To redeem a CCE voucher on Selfridges' website, key in your voucher's code in the "PROMOTION" box at checkout. A voucher can be used more than once but cannot be used in conjunction with any other offer.

If you purchase an item during the CCE promotion, but do not wish to keep it, the following returns policy applies:

  • if you purchased the item online and return it via post, then you have until 11 January 2017 to return it to us for a refund or exchange subject to you complying with our returns process for orders purchased online:
    http://www.selfridges.com/GB/en/content/refunds-and-returns

  • if you purchased the item online and return it to one of our stores, then you have until 3 January 2017 to return it to us for a refund or exchange subject to you complying with our returns process for orders purchased online:
    http://www.selfridges.com/GB/en/content/refunds-and-returns

  • if you purchased the item in-store, then you have until 3 January 2017 to return it to us for a refund or exchange subject to presenting your receipt or a gift receipt.

    Please note that if you received an item as a gift, you will not be entitled to a refund (we can only refund the person who bought the item in-store or place the order for it online). So if you received an item as a gift then, subject to you having a gift receipt or the necessary documents required for the return of online orders, please see: http://www.selfridges.com/GB/en/content/refunds-and-returns you can either exchange it, or if you do not wish to exchange it, then we will be able to give you the value of what was paid for the item during the CCE promotion onto a gift card.

     

Items can only be returned or exchanged if they are in a saleable condition meaning that they must be unused and in their original packaging with garment tags, hygiene seals and any other security devices or seals still attached and intact. Selfridges reserves the right to consider the condition of any item that you wish to return or exchange and make any deductions if there are indications that the item, its tags, security devices or seals having been used, removed, broken or tampered with.

Selfridges cannot accept the return or exchange of any items which have been personalised or which are perishable (e.g. flowers or food).

All refunds will be issued to the payment method that you used when originally purchasing an item during the CCE promotion. For the avoidance of doubt, the amount refunded for a returned item, as well as the amount applied to any exchange or gift card, will be the amount that you paid for the item during the CCE promotion. Further, any free promotional gift that may have been given with an item must also be returned when you return or exchange it.

Please note that these terms and conditions do not affect your statutory rights.

Below is a list of brands and products offering either a more limited CCE discount or which are completely excluded from the CCE promotion. This may be subject to change at Selfridges' sole discretion and without prior notice to customers. Selfridges' decision in relation to this shall be final.

BRANDS AND PRODUCTS EXCLUDED FROM CHRISTMAS COMES EARLY PROMOTION

All in-store services including selected Personalisation are excluded. All delivery services including Selfridges+ are excluded.

Beauty & Wellbeing

Cowshed (treatments), Jo Malone, Andrew Collinge (services), Daniel Galvin (services and selected products), Lloyds Pharmacy (Prescriptions, Treatments and selected products), Nails Inc (services), The Paint Shop (services), Peter Marcus Blow Dry (services),Umberto Blow Dry Bar, Hersheson's Blow Dry Bar and Dyson.

Selected lines only
Trish McEvoy.

Food & Restaurants

All Food & Hampers, Wines & Spirits, Fresh Flowers and all restaurants.

Jewellery, Watches & Wonder Room

Chopard, Rolex, Boucheron, Chrome Hearts, Van Cleef & Arpels, Theo Fennel, Pomellato, Tiffany, Bulgari, De Beers, Chanel, Hermes, Cartier, Vertu, Chaumet and TAG.

Selected lines only
Georg Jensen, Ray-Ban and glasses & sunglasses.

Personalisation

Selected lines available in store only

Harrow & Green (10% off), TwentySeven Baubles (10% off), Abigail Warner (10% off), Becky Broome (10% off)

Women's Accessories

Gucci, Burberry, Celine, Dior, Louis Vuitton, Fendi, Chanel, Boyarde, Mon Purse, Rimowa, Globe Trotter, Chaos, Frends, Atelier Pauline, Alkemestry, Bao Bao and Comme des Garcon & Ted Baker.

Jimmy Choo, Saint Laurent, Givenchy, Mulberry, Valentino, Chloe, Balenciaga, Stella McCartney, Miu Miu, Prada, Longchamp, Michael Kors, Alaia & Linda Farrow.

Womenswear

Burberry, Moncler, Canada Goose, Gucci RTW, Vetements, Dries Van Noten (online), Play, Clare du Rouen (books), Primark, Louis Vuitton, Chanel, Miss Selfridge, All Saints, Ted Baker, Kooples, Karen Millen & Cos.

Selected lines only
Self-Portrait, Maison Margiela, Brunello Cucinelli, Max Mara, Valentino, Balmain, Stella McCartney, Roland Mouret, Givenchy, Alaia, JW Anderson, Christopher Kane, Alexander Mcqueen, Balenciaga, Balenciaga RTW, Celine RTW, Rick Owens, Designer Room (all new season), Designer East (all new season), Maje, Topshop, Sandro, Claudie Pierlot, Miu Miu RTW, Gucci RTW, Saint Laurent, Chloe RTW, Christian Dior RTW, Prada RTW, Urban Outfitters & Anglomania.

Women's Shoes

Gucci, Christian Louboutin, Prada, Jimmy Choo, Roger Vivier, Dior, Chanel, Louis Vuitton & Manolo Blahnik.

Selected lines only
UGG, Offspring, Kurt Geiger, Tods, Topshop & River Island.

Menswear

Canada Goose, CP Company, Stone Island, Comme des Garcons, Comme des Garcons Shirt, Comme Play, Gucci accessories (online), Burberry accessories (online), Moncler, Homme Plisse Issey Miyake , Dries Van Noten (online).Primark, Louis Vuitton,Dior Homme, E Zegna, Z Zegna (Ox st only), Ted Baker, Alpha & Vetements, Kooples

Selected lines only
Alexander McQueen accessories, Balenciaga accessories, Givenchy accessories, Maison Margiela accessories, Neil Barrett accessories, Saint Laurent accessories, Thom Browne accessories, Vivienne Westwood accessories and Mulberry accessories, Optika glasses & sunglasses, A Bathing Ape , Trapstar, Eton shirts, Kenzo, Diesel, Hugo Boss, and all designer brands.

Men's Shoes

Christian Louboutin, Manolo.

Selected Lines only
OffSpring (Common Projects & Comme des Garcons) and Jimmy Choos.

Kidswear

Moncler & Toys.

Home

Jo Malone, Mariage Frères, Nespresso, The Wedding Company (Bridal Service), WH Smith, Buck & Ryan, Postage Stamps, Timpson Shoe Repairs (mobile phone repairs, shoe care products), Mont Blanc (Limited Edition Pens – Birmingham ONLY), Littlesmith & Swarovski.

Technology

Apple, Carphone Warehouse, Vodafone, Photography, Roberts Audio, SONOS, DJI, XBOX, Nintendo & Panasonic.

Selected lines only
SONY.

BRANDS AND PRODUCTS PARTICIPATING AT 10% ONLY

Beauty and Wellbeing

All brands unless excluded above.

Jewellery, Watches and Wonder Room

Watch gallery Gucci & Tissot, Annina Vogel

Women's Accessories

Loewe

Books

Are You Grew Up With

Home

Selected products within coffee machines, household electricals, kitchen electricals, personal care, Alessi, The Conran Shop, Epe, Christofle, Becky Broome, Harrow & Green, Kitchen Aid, Twentyseven Baubles and Abigail Warner.

Technology

Selected products and services within VR, Drones, Bang & Olufsen, Compu B, Impossible Project, Psychic Sisters, Spymaster, Technology Accessories, Red 5, Beatbox, Wearables, Binoculars, Headphones, Speakers, LG TV, Loewe TV, Smartech & Ye

Womenswear

Marni

BRANDS AND PRODUCTS NOT PARTICIPATING IN CHRISTMAS COMES EARLY BUT ALREADY ON PROMOTION

Women's

Selected lines only
Ted Baker (up to 30%), Karen Millen (25% off), AllSaints and AllSaints limited (30% off) and The Kooples (30% off)

Men's

Selected lines only
Ted Baker (up to 30%), All saints and All saints limited (30% off) and The Kooples and The Kooples Sport (30% off)

Jewellery and Watches

Selected lines only Ray Ban (25% off)

Technology

Selected lines only
Sony (15% off)