You are here

Selfridges Electronic Gift Card - Full Terms and Conditions

  • A Selfridges Gift Card is not a cheque guarantee, credit or charge card.
  • The minimum amount to activate a Selfridges Gift Card is £10.
  • You may use a Selfridges Gift Card to make purchases online via the Selfridges website.
  • When using a Selfridges Gift Card on the Selfridges website, you will be required to give the serial number on the gift card and the PIN which is revealed by scratching off the holographic panel on the gift card.
  • For full details on the terms and conditions attached to using a Selfridges Gift Card online, please visit our website's terms and conditions: http://www.selfridges.com/content/terms-and-conditions.
  • You may also use a Selfridges Gift Card at any Selfridges store: London Oxford Street, Manchester Trafford, Manchester Exchange Square and Birmingham.
  • The following departments within each of our stores will not accept Selfridges Gift Cards:
    • Selfridges Manchester Trafford Centre - Pret A Manger will not accept Selfridges Gift Cards
    • Selfridges Manchester Exchange Square - Louis Vuitton and the San Carlo restaurant will not accept Selfridges Gift Cards
    • Selfridges Birmingham The Bullring - Pret A Manger will not accept Selfridges Gift Cards
    • Selfridges London Oxford Street - Apple will not accept Selfridges Gift Cards
  • A Selfridges Gift Card cannot be redeemed via telephone/mail-order.
  • A Selfridges Gift Card cannot be used as payment or part payment to a Selfridges Account Card.
  • When you use a Selfridges Gift Card, the amount of your purchase will be deducted from the balance on the gift card. If your purchase totals less than the value of the gift card, any balance will be left as credit for you on the card to spend in future. Change will not be given. Please note that if you use a Selfridges Gift Card online, any balance left will be issued to you as an e-voucher.
  • You may obtain information about the remaining balance on the card at any till point in-store except some of the Food Hall tills.
  • You may only redeem your Selfridges Gift Card in GB pounds sterling.
  • A Selfridges Gift Card cannot be redeemed or exchanged for cash.
  • Refunds will not be given for the purchase of a Selfridges Gift Card.
  • A Selfridges Gift Card is like cash. Lost or stolen cards cannot be replaced.
  • If your Selfridges Gift Card becomes accidentally damaged or if you have any issues with using your Selfridges Gift Card, please contact Selfridges' Customer Services here or by calling 0800 123 400 (+44 113 369 8040 from overseas).
  • All refunds of goods or services purchased with a Selfridges Gift Card will be made in accordance with Selfridges' refund policy. This does not affect your statutory rights.
  • Selfridges will cancel the value of a Selfridges Gift Card if we fail to receive payment from the purchaser's bank or card company for the initial purchase of the card. Further action may be taken where the fraudulent use of a credit card is suspected. For cash purchases of £10,000 or more we will require proof of identification.
  • Selfridges reserves the right to amend these terms & conditions from time to time where we consider it reasonable and necessary to do so.
  • Selfridges Gift Cards and these terms & conditions are issued by Selfridges Retail Limited, Registration England 97119. Registered Office: 400 Oxford Street, London W1A 1AB.