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Tracking your order

We will regularly keep you updated on the progress of your order by email.

UK & International delivery:

You will receive an email to let you know when your order has been dispatched. If you are a registered customer, you can track most orders through My Account. If you provided us with a mobile number, you will also receive updates on the status of most orders by text message – including a message on the day of delivery to let you know your order is on its way (some exceptions apply).

For more details on delivery, see UK Delivery or International Delivery.

Click & Collect

Email Updates

We will regularly keep you updated on the progress of your order by email.

Mobile Updates

If you provided us with a mobile number, you will also receive updates on the status of your order by text message – including a message on the day of delivery to let you know your order is on its way.

For more details on delivery, see Click & Collect.