Terms & Conditions for Selfridges’ Christmas Comes Early Promotion

Our Christmas Comes Early (CCE) promotion is perfect for helping you, your friends and family get your heart's most desired gifts.

 

  • As part of the CCE promotion, you will receive a voucher that will entitle you to fantastic discounts on brands and products sold on the Selfridges' website and in our stores. These terms and conditions cover the terms of the CCE promotion; however, in addition to these, anything you purchase online during the CCE promotion will also be subject to our online terms and conditions, which can be found here: http://www.selfridges.com/GB/en/features/info/terms-conditions

    Please consult your voucher for details of the CCE promotion’s dates and offers. Please note that not all brands or products will be included in the CCE promotion – see the full exclusions list here.

    Discount offered per department (exclusions apply):
    Up to 20% off: jewellery, watches, women’s accessories, womenswear, women’s shoes, menswear, men’s shoes, kidswear, home and travel
    Up to 10% off: technology and beauty
    Not included in promotion: food, restaurants, toys and all in-store services including, but not limited to, personalised products and beauty services

    You will need to have a copy of the CCE voucher in order to take part in the CCE promotion. To redeem your voucher in one of our stores, simply present it at a till point every time you shop in store. To redeem a CCE voucher on selfridges.com, enter the Promo Code SELFCCE at the checkout every time you shop. A voucher can be used more than once but cannot be used in conjunction with any other offer.

  • If you purchase an item during the CCE promotion but do not wish to keep it, the following returns policy applies:

    1.       If you purchased the item online and return it via post, then you have until 11 January 2018 to return it to us for a refund, subject to you complying with our returns process for orders purchased online.

    2.       If you purchased the item online and return it to one of our stores, then you have until 2 January 2018 to return it to us for a refund or exchange, subject to you complying with our returns process for orders purchased online.

    3.       If you purchased the item in store, then you have until 2 January 2018 to return it to us for a refund or exchange, subject to presenting your receipt.

    4.       If you received an item as a gift, subject to you having a gift receipt or the necessary documents required for the return of online orders, you can either exchange it in store, or if you do not wish to exchange it, then we will be able to give you the value of what was paid for the item during the CCE promotion onto a gift card.

    For further refund and returns information, please refer to the following:

    http://www.selfridges.com/GB/en/features/info/terms-conditions

    Items can only be returned or exchanged if they are in a saleable condition, meaning that they must be unused and in their original packaging with garment tags, hygiene seals and any other security devices or seals still attached and intact. Selfridges reserves the right to consider the condition of any item that you wish to return or exchange and make any deductions if there are indications that the item, its tags, security devices or seals have been used, removed, broken or tampered with.

    Selfridges cannot accept the return or exchange of any items that have been personalised or that are perishable (e.g. flowers or food).

    All refunds will be issued to the payment method that you used when originally purchasing an item during the CCE promotion. For the avoidance of doubt, the amount refunded for a returned item, as well as the amount applied to any exchange or gift card, will be the amount that you paid for the item during the CCE promotion. Further, any free promotional gift that may have been given with an item must also be returned when you return or exchange it.

    Please note that these terms and conditions do not affect your statutory rights.

    In the tab below is a list of brands and products offering either a more limited CCE discount or which are completely excluded from the CCE promotion. This may be subject to change at Selfridges' sole discretion and without prior notice to customers. Selfridges' decision in relation to this will be final.

    • Andrew Collinge (services and selected products)
      Cowshed (treatments and selected products)
      Daniel Galvin (services and selected products)
      Dyson (Supersonic hairdryer)
      Hersheson (services and products)
      Jo Malone (all products)
      Lloyds Pharmacy (perscriptions, treatments and selected products)
      Nails Inc (services and selected products)
      The Paint Shop (services)
      Trish McEvoy (selected products)

    • All food & hampers
      Fresh flowers
      Restaurants
      Wines & spirits

    • Audemars Piguet
      Boucheron
      Bucherer
      Bulgari
      Carat
      Cartier
      Chanel
      Chaumet
      Chopard
      De Beers
      Hermes
      Rolex
      Tiffany
      Vacheron
      Van Cleef & Arpels

      Selected line exclusions
      Glasses & sunglasses

      10% discount
      Watch Gallery

    • Annelise Michelson
      Annie Costello Brown
      Balenciaga
      Becca Jewellery
      Boyy
      Beaufille
      Burberry
      Byredo
      Catherine Osti
      Celine
      Chanel
      Charlotte Chesnais
      Christian Louboutin
      Chrome Hearts
      Dior
      Dries Van Noten
      Ellery
      Fendi
      Gucci
      Hadoro
      Kate Daudy
      Longchamp
      Louis Vuitton
      Off White
      Palos Vilas
      Paula Mendoza
      Percossi Papi
      Ted Baker
      The Alkemistry
      The Row
      Valextra
      Yr Store

      Selected line exclusions
      Bao Bao Issey Miyake
      Chaos
      Chloe
      Jimmy Choo
      Johnston’s
      Miu Miu
      Mulberry
      Prada
      Saint Laurent
      Stella McCartney
      Valentino
      The Corner Shop
      Thom Browne

      10% discount
      Loewe

    •  

      Burberry
      Canada Goose
      Chanel
      Comme des Garcons Play
      Dior
      Gucci
      LK Bennett
      Louis Vuitton
      Maison Margiela
      Moncler
      Primark
      The Denim Tailor

      Selected line exclusions
      A Bathing Ape
      Azzedine Alaia
      Anna Sui
      Antonio Berardi
      Balenciaga
      Balmain
      Brunello Cucinelli
      Celine
      Chloe
      Christopher Kane
      Cos
      David Koma
      Delpozo
      Dries Van Noten
      Ellery
      Emilio Pucci
      Erdem
      Galvan
      Givenchy
      Huishan Zhang
      Illesteva
      Joseph
      Johanna Ortiz
      JW Anderson
      La Perla
      Linda Farrow
      Marni
      Mary Katrantzou
      Max Mara
      Miu Miu
      Off-White c/o Virgil Abloh
      Oscar de la Renta
      Peter Pilotto
      Prada
      Rick Owens
      Roksanda
      Roland Mouret
      Sacai
      Saint Laurent
      Stella McCartney
      Temperley London
      Valentino
      Victoria Beckham

      10% discount
      Loewe

      Not participating in CCE but already on promotion
      Agent Provocateur 
      AllSaints
      French Connection 
      Karen Millen 
      MO&Co.
      Ted Baker 
      The Kooples 
      Topshop 
      Urban Outfitters 
      Warehouse 
      Whistles 
      Zadig & Voltaire 

    • Chanel
      Christian Louboutin
      Dior
      Gucci
      Jimmy Choo
      Louis Vuitton
      Manolo Blahnik
      Prada
      Roger Vivier

      Selected line exclusions
      Adidas
      Alexa Chung
      Alexander McQueen
      Aquazzura
      Azzedine Alaia
      Balenciaga
      Balmain
      Calvin Klein
      Camilla Elphick
      Casadei
      Celine
      Chloe
      Dorateymur
      Dries Van Noten
      Ellery
      Etro
      Gianvito Rossi
      Gina
      Givenchy
      Golden Goose
      JW Anderson
      Kenzo
      Loewe
      Maison Margiela
      Malone Souliers
      Manolo Blahnik
      Marco De Vincenzo
      Marsell
      Moschino
      Neous
      Nicholas Kirkwood
      Nike
      Offspring 
      Puma
      Rag & Bone
      Rene Caovilla
      Rick Owens
      River Island
      Sies Marjan
      Stella McCartney
      Sophia Webster
      Sergio Rossi
      Stella Luna
      Suecomma Bonnie
      Stuart Weitzman
      The Row
      Thom Browne
      Tods
      Tom Ford
      Topshop
      Valentino
      Veja
      Yves Saint Laurent

      Not participating in CCE but already on promotion
      Carvela
      Dune
      KG Kurt Geiger 
      Kurt Geiger London 
      L.K.Bennett
      Michael Kors 
      Miss KG 
      Nine West 
      UGG

    • Burberry
      Canada Goose
      Comme des Garcons Play
      Community Clothing
      Dior
      Dries Van Noten
      Gucci
      Louis Vuitton
      Moncler clothing
      Mulberry
      Primark
      Stone Island
      Thomas Pink
      Zegna

      Selected line exclusions
      A Bathing Ape
      Balenciaga
      Balmain
      Bags
      Belts
      Moschino
      Dries Van Noten
      Eton Shirts
      Givenchy
      Off White
      Prada
      Saint Laurent
      Thom Browne
      Versace

      Not participating in CCE but already on promotion
      AllSaints 
      Hugo Boss 
      Ted Baker 
      Topman 
      The Kooples 

    • Christian Louboutin
      Manolo Blahnik

      Selected line exclusions
      Adidas
      Adieu
      Alexander McQueen
      Axel Arigato
      Balenciaga
      Bally
      Barkers
      Belstaff
      Both
      Calvin Klein
      Church
      Cole Haan
      Fendi
      Ferragamo
      Giuseppe Zanotti 
      Givenchy
      Gucci
      Harrys London
      Hugo Boss
      Magnanni
      McQ
      Nike
      Officine Creative
      Offspring
      Paul Smith
      Philipp Plein
      Puma
      RM Williams
      Sanders
      Santoni
      Stemar
      Sutor
      Tom Ford
      Valentino
      Versace
      Yeezy

      Not participating in CCE but already on promotion:
      UGG
      KG Kurt Geiger
      Kurt Geiger London

       

       

    • Moncler
      Gucci clothing
      All toys

      Selected line exclusions
      Fendi shoes
      The Little White Company

      Not participating in CCE but already on promotion
      UGG 

    • Cartier pens
      Chopard pens
      Designer bed linen
      French Linen Company
      Jo Malone London Home
      Littlesmith
      Lottery
      Magazines
      Mariage Freres
      Nespresso (included in online promotion but not in store)
      Postage stamps
      Ralph Lauren Home

      Selected line exclusions
      Alessi
      Fine writing pens
      Mont Blanc
      Smythson
      The Corner Shop
      The Wedding Co
      The White Company
      Timpson Shoe Repairs
      WH Smiths

      10% discount
      Abigail Warner
      Alessi
      Christofle (selected lines)
      Coffee machines
      Household electrical
      KitchenAid
      Kitchen electrical
      Mr. Men prints
      Personal care
      Psychic Sisters
      The Conran Shop (selected lines)
      The Walk In Backrub
      Twenty-Seven baubles

       

    • Apple
      Mobile phones

      Selected line exclusions
      Audio & Hi-Fi
      Cameras
      Computing
      Drones
      Gaming
      Headphones
      Smart home & technology
      Televisions
      Wearable technology

    • Longchamp
      Mulberry
      Rimowa

      10% discount:
      Tumi

    • On selected lines:
      AllSaints (30% off from 22-29 November)
      French Connection (from 30-50% off from 22-27 November)
      Karen Millen (up to 25% off from 20-27 November)
      Mo & Co (20-50% off from 22 November)
      Ted Baker (30% off from 22-27 November)
      The Kooples (40% off from 22-29 November)
      Topshop (up to 50% off from 22-27 November)
      Warehouse (20% off from 20-27 November)
      Whistles (25% off from 22-29 November)
      Zadig & Voltaire (up to 40% off selected lines from 15 November)

    • On selected lines:
      AllSaints (40% off from 22-28 November)
      Diesel (20% off from 22-28 November)
      Hugo Boss (30% off from 22-26 November)
      Ted Baker (30% off from 22-27 November)
      Topman

    • On selected lines:
      Blink (20% off on 24 November)
      Clinique (50% off selected lines from 23-30 November)
      GHD (up to 30% off from 20-27 November)
      MAC Liptensity (20% off from 21-27 November)
      Urban Decay (30% off Basquiat collection from 21-27 November)

    • On selected lines:
      Villeroy & Boch (up to 50% off 17-30 November)
      Fiskars (up to 50% off 22-29 November)
      AudioPro (40% off 24-27 November)
      Bose (up to 40% off 24-27 November)
      Canon X Stella McCartney (5% off 22 November)
      DJI (up to 30% off 23 November - 31 December)
      Fitbit (up to 20% off 20-27 November)
      Libratone (up to 40% off 20 November - 15 January)
      Marshall (up to 20% off 24-27 November)
      Naim (up to 20% off 24-27 November)
      Roberts Radio 
      Sonos (up to 15% off 24-27 November)
      UrbanEars (up to 25% off 1 November until stocks last)