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Delivery

With our complimentary Click & Collect service, place your order online before 4pm and collect it first thing the next day from your chosen store.

Our stores

Click & Collect is available at all four of our stores, seven days a week.

To find the location of Click & Collect in your chosen store, click here.

We also offer 30 minutes complimentary parking for all customers using our Click & Collect service at our London store.

How it works

1 - Can I Click & Collect my product?

  • Almost all products on selfridges.com are available to Click & Collect.
  • Look for the Click & Collect icon to see if your product is eligible.
  • If you can't Click & Collect a product, it will be available for UK delivery.

2 - Where can I Click & Collect?

  • Select to Click & Collect from any of our stores.
  • Select a collection date most convenient to you.
  • In nearly all cases, place your order before 4pm and collection will be available the next day.

3 - When will my order be ready to collect?

  • You will receive a 'Ready to Collect' email to confirm that your order has arrived in store, please wait for this confirmation email before you come in to collect your order.
  • Your order will be ready to collect when the store opens on your chosen collection date and will be available for 14 days.

4 - How do I collect my order?

  • To find the location of Click & Collect in your chosen store, click here
  • Bring your 'Ready to Collect' email – this can be printed or displayed on your phone.
  • Bring a valid passport, photo driving licence or the payment card used to purchase the order.
    (Note — for PayPal and Gift Card orders you will need to bring a passport or photo driving licence)

Can't collect yourself?

If you aren't able to collect your order yourself and payment was made using a Credit Card, Debit Card, Gift Card or e-Voucher, then you can ask someone to collect your order for you. They will need a copy of your 'Ready to Collect' email and either their passport or driving licence. Unfortunately, if your order was paid for using PayPal then this is not possible and you must collect your order yourself.

Can't make the date?

We don't want you to miss out on something extraordinary, so we'll keep your order in store for 14 days. If your order isn't collected within 14 days then it will be returned and refunded.

Exceptions

Most of our products are available for Next Day collection, however in some cases it may take a little longer. We will always show you the best collection date during checkout.

Most of our products are available for Click & Collect. Look out for the icon on the product page.


See our Frequently Asked Questions.

We offer a range of UK delivery options so you can have your order delivered when it suits you.

Delivery Details Charges
Standard Delivery Monday to Friday, within five working days £4.95
Next Day & Nominated Day
(Order by 4pm for Next Day)
Monday to Friday (7.00am to 5.30pm) £8.00
Monday to Friday (am or pm) £9.50
Monday to Friday (7.00am to 10.00am) £12.00
Saturday & Sunday (7.00am to 5.30pm) £9.50
Same Day
(Within the M25, order by 4pm)
Monday to Friday (7.00am to 10.00pm) £16.00

UK deliveries provided by Selfridges EU Deliveries Limited.

We will always show you the best delivery options based on your product choice and delivery address, however, in some cases our Same Day, Next Day and Nominated Day services may be unavailable.

Once you've placed an order, we'll send you an Order Confirmation email as well as an email to let you know when we've dispatched your order. We send most orders using secure tracked services so that you can follow your order. For more information, see our Order Tracking page.

For most orders, if you provide us with a mobile number we'll send you a text message letting you know when to expect your delivery. If you are unable to accept the delivery, you can arrange to collect from your local Post Office™, deliver to a neighbour or redeliver the next available day.


Specialist delivery

Some of our products are delivered directly from our trusted suppliers. In these cases, delivery pricing and options can differ.

Delivery Details Charge
Technology
Standard delivery
Up to £200 £4.95
£201 - £600 Monday to Friday, within five working days £7.95
£601 - £1000 £19.95
£1001 Complimentary
Selfridges Selection Hampers
Standard Delivery
£0- £60 Monday to Friday, within five working days £4.95
£61 - £199 £7.95
£200 - £249 £9.95
£250+ £13.95
Next Day & Nominated Day
(order by 1pm for Next Day)
£0 - £60 Monday to Friday (8.00am to 6.00pm) £7.95
£61 - £199 £10.95
£200 - £249 £12.95
£250+ £16.95
Selfridges Selection Flowers
Next Day & Nominated Day
(order by 2:30pm for Next Day)
Monday to Saturday (7.30am to 9.00pm) £4.95
The Real Flower Company
Next Day & Nominated Day
(order by 2:30pm for Next Day)
Tuesday to Friday (8.00am to 6.00pm) £8.00
Saturday (8.00am to 6.00pm) £15.00
Philippa Craddock Flowers
Next Day & Nominated Day
(order by 2:30pm for Next Day)
Tuesday to Friday (8.00am to 6.00pm) £8.00
Saturday (8.00am to 6.00pm) £15.00
Astley Clarke Jewellery
Standard Delivery Monday to Friday, within five working days £8.00
Nominated Day Monday to Friday (Before 1.00pm) £9.95
Saturday Morning Saturday (Before 1.00pm) £20.00

UK deliveries provided by Selfridges EU Deliveries Limited.

We will always show the best delivery options from our suppliers based on your delivery postcode, however, in some cases some delivery services may be unavailable.

If you are ordering products from multiple suppliers your items will be delivered separately but you'll only pay one delivery charge.


Delivery Exceptions

We deliver to the Scottish Highlands, Western Isles, Shetland Islands, Orkney Islands, Isle of White and the Isle of Man, however, please allow an additional five days for Standard Delivery.

Sorry, but we do not currently deliver to Jersey, Guernsey or BFPO addresses.


Delivery to Multiple Addresses

You can have goods from the same order shipped to multiple UK addresses. Please note that if you select multiple delivery addresses, a delivery charge will be applied for each address.


See our Frequently Asked Questions.

We always calculate a fully delivered price so you will never have to pay any additional charges when your order arrives.

With almost everything on selfridges.com available for International Delivery, you can send your order to over 60 countries around the world, including North America, Australia, the Middle East and China.

For all orders outside of the European Union, we'll even remove UK VAT and include any relevant import charges before you pay so there are no surprises when your order arrives.

To find out more about International Delivery, select your country below:

How it works

1 - Can I send my product using International delivery?

  • Almost everything on selfridges.com can be sent internationally.
  • Look out for the International Delivery icon on the product page to see if your product is eligible.

2 - Where can I send my product?

  • You can send to over 60 countries.
  • Choose your delivery country at checkout and enter your address.

3 - Will I have to pay import taxes and duties?

  • If you are shipping outside of the European Union, we'll deduct UK VAT and include any relevant local import taxes, duties and charges.
  • You will never have to pay any additional fees when your order arrives.

4 - How do I track my order?

  • Once you've placed an order, we'll send you an Order Confirmation email as well as another email to let you know when we've dispatched your order. For more details on how to track your order click here.
  • All International orders are sent using a secure signed for delivery service.
  • That's it! All you have to do is wait for your beautifully packaged parcel to arrive.

Delivery Restrictions

There are some products that are unavailable for International Delivery. This can be due to reasons such as legal restrictions, warranties or logistical limitations that prevent us from sending products outside of the UK. This affects products such as technology, fragrance, aerosols and fresh produce. If we cannot sell a product using International Delivery we will always show you on the product page.

Also, in some cases, some countries restrict the import of specific product categories. This includes products such as alcohol to China, the Middle East, Turkey and America as well as cosmetics to China. We will always tell you before payment if we are unable to deliver any item to your chosen delivery country.

Customs

In some cases, local customs can introduce delivery delays that are out of our control. You will be able to track your order on our courier's website. For details on how to track your order click here.

Can't find your country?

We currently deliver to over 60 countries and are always adding new destinations. If we don't deliver to your country yet, sign up today and we will let you know when delivery is available.


See our Frequently Asked Questions.