Contact Us

Need some help? Check out our FAQs section, but if you can't find the answer you're looking for, please get in touch using one of the below options

Email us

Send us a message, and we'll aim to get back to you as soon as possible

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We will only call if we need to contact you about your delivery.
Contact me *
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You can find this number on your email confirmation, delivery note within your parcel or by visiting your account.
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Other ways to contact us

By Phone

You can contact us by phone:
UK Customer Services opening hours:
Monday to Saturday: 9am - 10pm
Sundays: 10am - 6pm

If calling within the UK:
0800 123 400

Calling from abroad:
+44 113 369 8040

For store information opening times,
visit our store pages

Write to us

Customer services

Selfridges & Co
400 Oxford Street
London
W1A 1AB

We do not accept returns at this
address, to return an item please
visit our Refunds & Returns area