Mystery shopping

Would you like to join our mystery shopping panel?

At Selfridges we aim to provide a world class shopping experience and we rely on you to tell us how we are doing. So if you have ever fancied yourself as a mystery shopper, this is your chance to join our panel and tell what you think. Here’s what to do:

  • Register online.
  • Shop at your nearest Selfridges at a time convenient to you.
  • Complete a short questionnaire online when you get home.

Once we have received your completed questionnaire we will send you a £10 gift voucher to thank you for your time.

There are a few restrictions. You must register online before you complete your mystery shop, and please note that customers should stay on the panel for a limited period only so that as many customers as possible have the chance to book visits. Selfridges team members, their friends or family should not apply.

Tell us what you think of Selfridges?