FAQs

1. Account Card - How do I open a Selfridges Account?
2. Account Card - I have a query regarding my Selfridges Account – who should I speak to?
3. Addresses – What is your address?
4. Afternoon tea – do you offer this in store?
5. Alterations – can I get alterations done in Selfridges?
6. Archivist – I would like to research the history of Selfridges and would like to obtain more information?
7. ATMs – are any available in store?
8. Baby changing - Where are the baby changing facilities in your stores?
9. Beauty – do you do treatments in store?
10. Buying Department – I would like to supply goods to Selfridges, how do I contact the Buying Department?
11. Car park - Can I park at Selfridges?
12. Cash machines – are any available in store?
13. Catalogues - Can I get a Selfridges brochure / catalogue?
14. Celebration service – I want to know about the Selfridges Celebration Service
15. Charity request - How do I approach Selfridges regarding a charitable donation or sponsorship?
16. Complaints - I have a complaint, who should I speak to?
17. Congestion charge - Can I pay the congestion charge in your London store?
18. Course work - I’m undertaking a student project and would like some information regarding Selfridges
19. Cloakroom – is there anywhere I can leave my coats and shopping when I am in store?
20. Deliveries – Do you deliver?
21. Directions- How do I get to your stores?
22. Disabled accessibility - What disabled facilities are available in your stores?
23. Dogs – can I bring my dog to Selfridges?
24. Engraving – do you offer an engraving service?
25. Events – do you do events in store?
26. Florist - can I order flowers for delivery from Selfridges?
27. Gift Cards - Where can I purchase a Selfridges Gift Card?
28. Gift Cards - Where can I use Selfridges Gift Cards?
29. Gift Cards – Do they have an expiry date?
30. Gift Cards – How do I find out the balance on my card?
31. Hampers - Can I order a hamper from your Food Hall?
32. Insurance quote - An item I purchased from Selfridges has been stolen / damaged  and I need to claim from my insurance – how can you help?
33. Jobs – how do I apply for a job with Selfridges?
34. Lost property – I think I may have left an item in store, what do I do next?
35. Mailing list - Can you add me to your email list?
36. Mailing list - Can you delete me from your email list?
37. Mail order- Can I mail order items from any of your stores?
38. Online service - Can I shop online at www.selfridges.com?
39. Owners – Who owns Selfridges?
40. Personal shopping - How do I book a Personal Shopping Appointment?
41. Postal returns – I have an item I want to return by post, what do I do?
42. Press Office - How do I contact the Press Office?
43. Product enquiry - Do you sell the product I’m looking for?
44. Payphones – do you have payphones in store?
45. Recruitment – how do I apply for a job with Selfridges?
46. Refund Policy – what is Selfridges refund policy?
47. Returns – I have an item I want to return by post, what do I do?
48. Restaurants – where can I have something to eat and get a drink?
49. Safe deposit – Do you have a safe deposit area?
50. Satellite navigation – I want to use my SAT NAV to find a Selfridges store?
51. Sale – when is your next sale?
52. Stores – Do you plan to open up any new stores?
53. Student info - I’m doing a project and would like some info on the Selfridges brands and services?
54. Tour - I would like to arrange a tour of Selfridges?
55. VAT refund - How do I claim VAT back on my purchases?
56. Wedding services - Do you offer a Wedding List Service?
57. Work Experience – Does Selfridges offer work experience?
58. Opening Times - What are the opening times?

1. Account Card - How do I open a Selfridges Account?

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   By simply visiting one of the following areas in store:
   Oxford Street, London  - Services Lounge (Lower Ground Floor)
   Manchester Trafford Centre  - Ask in store for details
   Manchester Exchange Square  - Services desk (Lower Ground Floor)
   Birmingham - The Concierge desk Level 4
   You’ll need to produce two of the following forms of identification:
   Full UK driving licence
   Credit Card or store card

2. Account Card - I have a query regarding my Selfridges Account – who should I speak to?

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   The Selfridges Account Card is administered by Laser Uk on behalf of Selfridges. If you have an enquiry please call them direct on 0845 122 2503 who will be happy to assist you further. (calls charged at local rate)

3. Addresses – What is your address?

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   Selfridges has four stores located throughout the UK.
   London: 400 Oxford Street, London, W1A 1AB (For sat nav use W1U 1AT)
   Birmingham:  Upper Mall East, Bullring, Birmingham, B5 4BP
   Manchester, Exchange Square: 1 Exchange Square, Manchester, M3 1BD
   Manchester, Trafford: 1 The Dome, The Trafford Centre, Manchester, M17 8DA

4. Afternoon tea – do you offer this in store?

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   Tea is offered with all that you expect exclusively in our Gallery Restaurant in London, located on the mezzanine in Ladies Accessories Hall on the Ground Floor.

5. Alterations – can I get alterations done in Selfridges?

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   Yes, all our stores provide this service. Simply call 0800 123 400 (overseas callers +44 113 369 8040).

6. Archivist – I would like to research the history of Selfridges and would like to obtain more information?

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   Selfridges do have an archivist who may be able to assist you with your enquiry, a charge will be made;

   Mail enquiries@hatads.org.uk
   Telephone 01508 548 623 Monday to Friday 10am – 4pm.

7. ATMs – are any available in store?

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   Our London store has one available in our Services Lounge on the Lower Ground Floor and on the Third Floor by the Ladies' Restrooms. There are plenty close to our other stores in their local areas.

8. Baby changing - Where are the baby changing facilities in your stores?

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   You can nip into the following toilets to orchestrate a quick nappy change:
   London Oxford Street
   Third Floor shared with mother and baby room.
   Ladies’ toilets located on the Lower Ground Floor.
   Men's toilets located on the Lower Ground Floor.
   Manchester Trafford Centre
   Ladies’ toilet situated on the Upper Level (next to lifts).
   Manchester Exchange Square
   Second Floor ladies’ toilets (next to the escalator)
   Birmingham
   Available in toilets located on Levels 1, 2 and 4.

9. Beauty – do you do treatments in store?

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   All our stores offer a wide variety of services from eyebrow shaping to hair extensions and from Indian head massage to facial hair removal. Simply call your nearest store on Simply call 0800 123 400 (overseas callers +44 113 369 8040).

10. Buying Department – I would like to supply goods to Selfridges, how do I contact the Buying Department?

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    If you would like to supply goods to Selfridges* please email the relevant Buying and Merchandising department at one of the email addresses listed below:

    Menswear: mensbuyers@selfridges.co.uk

    Womenswear: ladiesbuyers@selfridges.co.uk

    Accessories: accessoriesbuyers@selfridges.co.uk

    Food: foodbuyers@selfridges.co.uk

    Home: homebuyers@selfridges.co.uk

    Beauty: beautybuyers@selfridges.co.uk

    Lingerie: lingeriebuyers@selfridges.co.uk

    Kids: kidsbuyers@selfridges.co.uk

    To enable the buying department to review your proposal please include the following information as its key for us to understand more about your company: visuals images of your product, who currently stocks your range, is it exclusive to Selfridges, price range and where you feel your brand sits within the market.
    

    *Due to the volume of mails we receive, we are only able to respond if we are interested in pursuing your proposal further.

11. Car park - Can I park at Selfridges?

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    There is parking available close to all our stores.
    London Oxford Street:   At the rear of the store access via Edward Mews, off Duke Street. SAT NAV  W1U 1AT
    Manchester Trafford Centre:   As part of the development SAT NAV M17 8DA
    Manchester Exchange Square:  Access via Deansgate  shared with M&S, access takes you under the store SAT NAV M3 1BD
    Birmingham:   Moor Street. Parking on the top floor allows access via a footbridge directly into store SAT NAV B5 4BP

12. Cash machines – are any available in store?

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    Our London store has one available in our Services Lounge on the Lower Ground Floor. There are plenty close to our other stores in the local areas.

13. Catalogues - Can I get a Selfridges brochure / catalogue?

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    We don’t produce a catalogue but do provide information about a selection of our brands on this website or alternatively you call us on 0800 123 400 (overseas callers +44 113 369 8040) and our switchboard can transfer you through to the department you require.

14. Celebration service – I want to know about the Selfridges Celebration Service

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    With the Selfridges Celebration Service, we set up an account for any kind of celebration that you are having, be it be your wedding/birthday or the birth of your child, whatever the occasion this is the service for you.  With two different options to the Celebration Service to choose from you are spoilt for choice. With both options we will provide you with pledge cards for you to give to your guests, which invites them to donate money to your account.  Pledges are made over the telephone by debit or credit card.

    14 days after your Celebration you account will be closed and we will add an extra 5% to your total amount as a gift from us to you. We will then send you via email a complete list of all contributors along with their special message.

    The difference between the two options on offer is designed to make it even more convenient for you. Option 1 offers you the opportunity to simply contact us a minimum of 2 days prior to you coming into store to collect a gift card, and you can then spoil yourself in store whenever you want. Option 2 invites you to book a shopping day in store. This service is by appointment only and must be booked at least 14 days prior to your required date and is subject to availability.

    If you’ve got any more questions about the service then please call the Celebration team on 0800 138 7420 (from overseas dial +44 116 273 2280) between 10am - 6pm Monday to Friday or email celebration@selfridges.co.uk

    If you wish to donate to a celebration account, simply call 0800 138 7420 with your credit/debit card details (from within the UK) or +44 116 273 2256 (from overseas), Monday to Saturday, 10am to 6pm. Excluding Bank Holidays.

15. Charity request - How do I approach Selfridges regarding a charitable donation or sponsorship?

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    We get literally thousands of requests each year and whilst we would like to help everyone, this just isn’t possible. However, we are very keen to support community based charities in  Leicester, Manchester, Birmingham and London.  Unfortunately, we cannot support charities outside these areas. If you wish to make a request, please write to the relevant store (see “A” for our address). Do allow up  to 3 weeks for a reply – we generally try to reply to every request we receive.

16. Complaints - I have a complaint, who should I speak to?

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    We want to know if you are dissatisfied with any aspect of your Selfridges experience. Initially we recommend that you speak directly to the department concerned and they will happy to help. If for any reason you remain dissatisfied our Customer Relations team are available to assist you. Our dedicated team are contactable free on 0800 138 8383, between the hours of 10am-6pm, Mon to Wed, Fri and Sat, 10.30am-6pm on Thurs and 12-6pm on Sundays.

17. Congestion charge - Can I pay the congestion charge in your London store?

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    We do accept congestion charge payments in our Oxford Street store. Simply visit either the Services Lounge (Lower Ground Floor) or the Information Desk (Beauty Hall, Ground Floor) for assistance.  However, whilst you’re on-line why not pay your charge in advance using the Transport for London website

18. Course work - I’m undertaking a student project and would like some information regarding Selfridges

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    Sadly due to the volume of requests we receive we are unable to deal with individual requests for help with course work and student projects.  We hope, however, that we have included information that will be useful to you in our ‘history’ and ‘corporate info’ pages.

19. Cloakroom – is there anywhere I can leave my coats and shopping when I am in store?

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    Yes, in our London Store only, you can drop your coat and bags off at the reception of our Customer Services department on the Lower Ground floor, leaving your hands free to do more shopping.  This service is free to customers who purchase in-store.  For just £3 per customer we will look after your belongings to enable you to enjoy a hassle free visit to the store.  All shopping must be claimed before the store closes. Terms and conditions apply, please see at Customer Services for more details.  Please note bags will be subject to a search before  they can be deposited and all belongings must be collected by the of the day on which they are left. 

20. Deliveries – Do you deliver?

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    We can deliver to most destinations both within the UK and export overseas dependent on the item.  Simply call us on 0800 123 400 (overseas callers +44 113 369 8040) and either ask for our export department if outside the UK or department you wish to order mail order via. Purchases can be made in person in store and delivered, ask in store for details.

21. Directions- How do I get to your stores?

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    Simply click on the store below you wish to visit

    London, Oxford Street 
    Manchester, Exchange Square 
    Manchester, Trafford 
    Birmingham, Bullring 
    

22. Disabled accessibility - What disabled facilities are available in your stores?

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    Selfridges is committed to providing an exciting shopping experience to all of our customers. All of our stores have lifts to enable easy access to each floor. We also offer free wheelchair hire within each of our stores but you will need to book in advance  by calling 0800 123 400 (overseas callers +44 113 369 8040) .
    London,  Oxford Street
    Access is available via automatic doors at the Edward Mews entrance at the rear of the store into our Food Hall. Many fitting rooms are accessible to wheelchair users as are most of our Restaurants. A wheelchair lift is available between the Food Hall and Stationery Levels on ground and to obtain access to our Wonder Bar in  Wines & Spirits. Secure ramps are available to ease access around the floors where these are split level. Car Parking is available on Level 1 of the Car Park (see Car Park for access details) with a lift to all floors.
    Manchester, Trafford
    There are several easy access points to the store, two main entrances from the upper and lower mall leading from Peel Avenue and Regents Crescent. In addition, there are two parallel entrances from Regent's Crescent and Peel Avenue Car Park's Upper Levels. The entrance via the Fountain at the front of the store does not have automatic doors but is accessible from the lower level car parks and public transport. The store can be accessed easily from the Car Park
    Manchester, Exchange Square
    It is possible to access the store through a side entrance on Cross Street although our main entrance doors are generally open. All entrances are at Ground Floor level and easy to access. The store can be accessed easily from the Car Park in the basement by lift.
    Birmingham
    Access to the store is available in the Bullring Centre. If you are travelling by car there is a footbridge between the top level of the Moor Street Car Park and the store. The doors here, however, are not automatic. It is possible to access Level One, the Food Hall, and Levels Two and Three of the store from within the Bullring Centre itself. There are lifts to all floors.

23. Dogs – can I bring my dog to Selfridges?

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    Only dogs that are small enough to be carried in a small handbag whilst in store are allowed but not in our Food Hall or Restaurants. Registered guide dogs are also allowed.

24. Engraving – do you offer an engraving service?

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    Engraving is only available in Timpson’s on the Lower Ground Floor in our London store.

25. Events – do you do events in store?

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    There is always a book signing or Beauty launch going on in store. Simply keep an eye on the What's On section of the website or why not join our mail list, simply click here to sign-up.

26. Florist - can I order flowers for delivery from Selfridges?

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    We have a Florist in our London Store, for deliveries simply call us on 020 7318 3894 and we will do the rest for you.

27. Gift Cards - Where can I purchase a Selfridges Gift Card?

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    Currently, a Selfridges Gift Card can be purchased in store and online, just ask for details in any of our stores or visit our gift card page.  Click here

28. Gift Cards - Where can I use Selfridges Gift Cards?

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    This Selfridges Gift Card can be used to purchase goods and services at any Selfridges store. Exclusions apply; this card may not be used in certain departments. It cannot be exchanged for cash, used for making online or mail-order purchases or used for making Selfridges account card payments.

29. Gift Cards – Do they have an expiry date?

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    The Selfridges Gift Card does not have an expiration date, however cards not used for more than 24 months will expire and the balance will be forfeited.

30. Gift Cards – How do I find out the balance on my card?

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    Take your Gift Card to any till point in any Selfridges store and a team member will be able to help you further. This facility can only be provided in person and cannot be completed by telephone.

31. Hampers - Can I order a hamper from your Food Hall?

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    Seasonal Hampers are available on-line via this website from October until Christmas each year. During the rest of the year simply call our Food Hall on 0800 123 400 (overseas callers +44 113 369 8040). We can only deliver non-perishable items such as jam, tea and wine. If you want fresh items to be included in your hamper then it is likely we will ask you to collect but we can prepare in advance of your collection – please give us at least 24 hours notice.
    Prices will depend on the size of the hamper and the quantity of goods included.

32. Insurance quote - An item I purchased from Selfridges has been stolen / damaged  and I need to claim from my insurance – how can you help?

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    Email connect@selfridges.co.uk or alternatively  you can write Customer Relations at the address below, please include details of the item in question, including a full description and what you paid for it, along with your address and we’ll then send you a written insurance quotation to use in your claim. Please allow up to 10 days for us to be able to meet  your request.
    Customer Relations
    Selfridges Retail Ltd
    PO Box 5157
    Leicester LE3 1ZW
    If your insurance company pay your compensation by cheque, you can exchange it directly for a Selfridges Gift Card from the Services Lounge in London or Super Tills in our regional stores enabling you to replace your lost goods all the more quickly.

33. Jobs – how do I apply for a job with Selfridges?

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    Click on “Careers” on the top right hand corner of this page for information about how to apply for a job in Selfridges. You can also drop your CV off in store.

34. Lost property – I think I may have left an item in store, what do I do next?

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    If an item has been found or handed in it will be passed to Security for secure storage for a short period of time. Call us on 0800 123 400 (overseas callers +44 113 369 8040) and ask for Lost Property.

35. Mailing list - Can you add me to your email list?

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    You can register to receive email updates about our must have products, promotions and events within our stores by clicking on  “Email Sign Up” at the top of this page.

36. Mailing list - Can you delete me from your email list?

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    Simply click on “Email Sign Up” at the top of this page and select “unsubscribe” and input the mail address you originally gave us.

37. Mail order- Can I mail order items from any of your stores?

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    Yes, most departments offer this service. To arrange mail order, you’ll need to contact the department in question directly. 

    As a rule, we deliver to anywhere in the UK Mainland or Northern Ireland (the delivery charge is dependant on the weight and size of the item). So long as your package is dispatched before 5pm (Monday to Friday) we will get you your goods within 2-3 working days.
    For more information contact the department directly, via the main switchboard on 0800 123 400 (overseas callers +44 113 369 8040).

    During the first few days of our Summer and Winter Sale and during any promotional periods where we are exceptionally busy, mail order will not be available in some departments.

38. Online service - Can I shop online at www.selfridges.com?

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    We do hope to offer such a service in the future however, in the  meantime we only sell gift vouchers, Jo Malone products and  Seasonal Hampers online.
    You might want to consider ordering by telephone as most of our brands and departments offer a mail order service. For more information contact our switchboard team by dialling 0800 123 400 (overseas callers +44 113 369 8040) and they will be happy to connect you to the department of your choice.

39. Owners – Who owns Selfridges?

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    Selfridges is owned by Galen Weston and is part of Wittington Investments who also own Brown Thomas in Ireland, and Holt Renfrew in Canada.
    Chairman - Galen Weston, Deputy Chairman - Allan Leighton, Chief Executive - Paul Kelly.

40. Personal shopping - How do I book a Personal Shopping Appointment?

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    Selfridges personal shopping service is complimentary. For more details or to book an appointment please call the department directly.
    London Oxford Street:  0207 318 3536
    Manchester Trafford Centre:  0161 629 1177
    Birmingham:  0121 600 6691
    Our Personal Shopping service is very popular, and there's usually a waiting list for appointments, so make sure you book well in advance of the date you want to come in.

41. Postal returns – I have an item I want to return by post, what do I do?

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    Wherever possible we would encourage you to return the item in person. However we appreciate this is not always possible. Please send the item with a covering letter including a daytime contact telephone number in the event we have a query. Ensure you return it using a recorded delivery method as we cannot accept responsibility for items lost in transit. Please allow up to ten days for us to respond. Providing the items returned fall within our policy (see Refund Policy) we will refund to your original tender. If you paid cash, we will send you a cheque. Items should be returned to the original store they were purchased in using the address below;
    London Services Lounge, Selfridges Retail Ltd, 400 Oxford Street, London, W1A 1AB
    Birmingham  Concierge Desk, Selfridges Retail Ltd, Upper Mall East, Bullring, Birmingham, B5 4BP
    Manchester, Exchange Square General Manager, Selfridges Retail Ltd, 1 Exchange Square, Manchester, M3 1BD
    Manchester, Trafford  General Manager, Selfridges Retail Ltd, 1 The Dome, The Trafford Centre, Manchester, M17 8DA

42. Press Office - How do I contact the Press Office?

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    If you are a member of the press only please contact in office hours;
    Fashion & Events  020 7318 3405
    Beauty  020 7318 3987
    Home  020 7318 3204
    Food  020 7318 3638
    We are sorry, but the Press Office is unable to deal with enquiries from the public.

43. Product enquiry - Do you sell the product I’m looking for?

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    Have a look at our brand directory on this site or give us a call on  0800 123 400 (overseas callers +44 113 369 8040).

44. Payphones – do you have payphones in store?

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    Available in-store in London only at the back of the stationery department and outside Frankies Restaurant on the Lower Ground Floor.

45. Recruitment – how do I apply for a job with Selfridges?

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    Click on “Careers” on the top right hand corner of this page for information about how to apply for a job in Selfridges. You can also drop your CV off in store.

46. Refund Policy – what is Selfridges refund policy?

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    We want you to be able to buy with confidence. That's why we're happy to offer a full refund or exchange on any purchase you're not 100% happy with provided you return it within 14 days along with proof of purchase and in saleable condition.
    Louis Vuitton, The Wonder Room, Technology and Furniture Hall have their own policies – please ask in store for details.

47. Returns – I have an item I want to return by post, what do I do?

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    Wherever possible we would encourage you to return the item in person. However we appreciate this is not always possible. Please send the item with a covering letter including a daytime contact telephone number in the event we have a query. Ensure you return it using a recorded delivery method as we cannot accept responsibility for items lost in transit. Please allow up to ten days for us to respond. Providing the items returned fall within our policy (see Refund Policy) we will refund to your original tender. If you paid cash, we will send you a cheque. Items should be returned to the original store they were purchased in using the address below;
    London Services Lounge, Selfridges Retail Ltd, 400 Oxford Street, London, W1A 1AB
    Birmingham  Concierge Desk, Selfridges Retail Ltd, Upper Mall East, Bullring, Birmingham, B5 4BP
    Manchester, Exchange Square General Manager, Selfridges Retail Ltd, 1 Exchange Square, Manchester, M3 1BD
    Manchester, Trafford  General Manager, Selfridges Retail Ltd, 1 The Dome, The Trafford Centre, Manchester, M17 8DA

48. Restaurants – where can I have something to eat and get a drink?

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    Eating and drinking is part of the Selfridges experience, and there are plenty of places to indulge throughout all of our stores. See 'Stores and services' on the Menu bar, select the store that you will be visiting and then “Restaurants Guide”.

49. Safe deposit – Do you have a safe deposit area?

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    Our London Safe Deposit area has been in existence for over 80 years, providing storage facilities in a variety of sizes of safe deposit boxes. Each safe deposit box is operated by two keys and can only be accessed by the customer accompanied by a custodian. Our opening hours are Monday to Saturday 9.30am to 6pm. We are closed Sundays and Bank Holidays. For more details telephone  020 7318 3175.

50. Satellite navigation – I want to use my SAT NAV to find a Selfridges store?

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    London W1U 1AT
    Birmingham  B5 4BP
    Manchester, Exchange Square M3 1BD
    Manchester, Trafford  M17 8DA

51. Sale – when is your next sale?

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    Selfridges currently runs two sales per year, one starts on Boxing Day and the other in the middle of Summer – exact dates are available nearer the time.
    

52. Stores – Do you plan to open up any new stores?

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    Selfridges do not have any plans to at the moment to open a new store. However we are continuing plans to further develop our Oxford Street and regional stores.  We are introducing an exciting new Hotel on the back of the store (Edward Mews) due to open in 2010.

53. Student info - I’m doing a project and would like some info on the Selfridges brands and services?

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    Sadly due to the volume of requests we receive we are unable to deal with individual requests for help. However if you click on the “about us” section at the bottom of the home page there, detailed information is available.

54. Tour - I would like to arrange a tour of Selfridges?

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    Generally, we do not do tours of our stores so not as to inconvenience our customers. However, any requests should be made in writing for the attention of the Store Director of Oxford Street, London or for the attention of the General Manager of our regional stores.

55. VAT refund - How do I claim VAT back on my purchases?

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    Providing that you live outside the EU, and are planning to take your purchases out of the EU within three months, you can fill in a VAT 407 form at the following locations in our stores:
    London Oxford Street  Services Lounge (Lower Ground Floor)
    Manchester Trafford Centre  Personal Shopping (Ground Floor)
    Manchester Exchange Square  Information Desk (Lower Ground Floor)
    Birmingham  Concierge Desk (Level 4 )
    Remember, you’ll need to spend a total of £50 or more to quality for a VAT refund. The form must be completed in store and not at the airport on departure  On leaving the UK, Customs will expect you to have your purchases ready to show them. They will then validate your form, and your refund will be issued (either in cash or directly onto you card, or into your bank account).

56. Wedding services - Do you offer a Wedding List Service?

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    We offer two very different types of Wedding Gift Services.
    The Wedding Shop:
    Coupled with Vera Wang’s first UK in-store Bridal Suite, The Wedding Shop was conceived with the contemporary couple in mind and is here to help you with the all-important wedding list. The Wedding Shops highly trained wedding list consultants know how to cater to every taste, and will expertly guide you through the vast range of products on offer in the department. The result will be a list that reflects your style and every aspiration for married life. We will then update you on the progress of your list every week so you can keep track of who your real friends are… Available on the Lower Ground Floor, Oxford Street or you can call the Wedding Shop on 020 7318 3094.
    Selfridges Celebration service:
    With the Selfridges Celebration Service, we set up an account for any kind of celebration from your wedding to birthdays which guests are then invited to pledge money to. Money can be pledged by credit or debit card by telephone. The account is closed one week after your celebration, once all pledges have been received, we then arrange for you to shop in store to spend the spoils of your account. In addition, Selfridges adds an extra 5% to your total amount and gives you a complete list of contributors along with their special messages. If you’ve got any more questions about the service, call the Celebration team on 0800 138 7420 (from overseas dial +44 116 273 2280) during office hours or email celebration@selfridges.co.uk
    If you want to pay an amount to a celebration account, simply call 0800 138 7420 with your credit card details (from within the UK) or +44 116 273 2256 (from overseas), Monday to Saturday, 10am to 6pm.

57. Work Experience – Does Selfridges offer work experience?

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    We are pleased that you have considered Selfridges as it's a great place to work but unfortunately we do not operate a work experience scheme.

58. Opening Times - What are the opening times?

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    You can find the opening times of each store in our Stores & Services information.

    See London Opening Times

    See Birmingham Opening Times

    See Trafford Opening Times

    See Exchange Opening Times