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Terms & Conditions for Selfridges’ Christmas Comes Early Promotion

Our Christmas Comes Early (CCE) promotion is perfect for helping you, your friends and family get your heart's most desired gifts.

 

 

  • As part of the CCE promotion, you will receive a voucher that will entitle you to fantastic discounts on brands and products sold on the Selfridges' website and in our stores. These terms and conditions cover the terms of the CCE promotion; however, in addition to these, anything you purchase online during the CCE promotion will also be subject to our online terms and conditions, which can be found here: http://www.selfridges.com/GB/en/features/info/terms-conditions

    Please consult your voucher for details of the CCE promotion’s dates and offers. Please note that not all brands or products will be included in the CCE promotion – see the full exclusions list here.

    Discount offered per department (exclusions apply):
    Up to 20% off: jewellery, watches, women’s accessories, womenswear, women’s shoes, menswear, men’s shoes, kidswear, home and travel
    Up to 10% off: technology, toys and beauty
    Not included in promotion: food, restaurants, and all in-store services including, but not limited to, personalised products and beauty services

    You will need to have a copy of the CCE voucher in order to take part in the CCE promotion. To redeem your voucher in one of our stores, simply present it at a till point every time you shop in store. To redeem a CCE voucher on selfridges.com, enter the Promo Code SELFCCE at the checkout every time you shop. A voucher can be used more than once but cannot be used in conjunction with any other offer.

  • If you purchase an item during the CCE promotion but do not wish to keep it, the following returns policy applies:

    1.       If you purchased the item online and return it via post, then you have until 7 January 2019 to return it to us for a refund, subject to you complying with our returns process for orders purchased online.

    2.       If you purchased the item online and return it to one of our stores, then you have until 2 January 2019 to return it to us for a refund or exchange, subject to you complying with our returns process for orders purchased online.

    3.       If you purchased the item in store, then you have until 2 January 2019 to return it to us for a refund or exchange, subject to presenting your receipt.

    4.       If you received an item as a gift, subject to you having a gift receipt or the necessary documents required for the return of online orders, you can either exchange it in store, or if you do not wish to exchange it, then we will be able to give you the value of what was paid for the item during the CCE promotion onto a gift card.

    For further refund and returns information, please refer to the following:

    http://www.selfridges.com/GB/en/features/info/terms-conditions

    Items can only be returned or exchanged if they are in a saleable condition, meaning that they must be unused and in their original packaging with garment tags, hygiene seals and any other security devices or seals still attached and intact. Selfridges reserves the right to consider the condition of any item that you wish to return or exchange and make any deductions if there are indications that the item, its tags, security devices or seals have been used, removed, broken or tampered with.

    Selfridges cannot accept the return or exchange of any items that have been personalised or that are perishable (e.g. flowers or food).

    All refunds will be issued to the payment method that you used when originally purchasing an item during the CCE promotion. For the avoidance of doubt, the amount refunded for a returned item, as well as the amount applied to any exchange or gift card, will be the amount that you paid for the item during the CCE promotion. Further, any free promotional gift that may have been given with an item must also be returned when you return or exchange it.

    Please note that these terms and conditions do not affect your statutory rights.

    In the tab below is a list of brands and products offering either a more limited CCE discount or which are completely excluded from the CCE promotion. This may be subject to change at Selfridges' sole discretion and without prior notice to customers. Selfridges' decision in relation to this will be final.

    • Andrew Collinge (selected products)
      Bleach (in store services)
      Cowshed (treatments and selected products)
      Daniel Galvin (services and selected products)
      DNA Fit
      Dyson
      GHD
      Hersheson (services and products)
      Jo Malone (all products)
      Lloyds Pharmacy (prescriptions, treatments and selected products)
      Nails Inc (selected products)
      The Paint Shop (services)

       

      Selected line exclusions:
      Trish McEvoy

    • All food
      Fresh flowers
      Restaurants
      Wines & spirits

    • Boucheron
      Bulgari
      Bucherer Fine Jewellery
      Cartier
      Chanel
      Chopard
      De Beers
      Messika
      Missoma
      Repossi
      Rolex
      Tiffany & Co.
      Van Cleef & Arpels
      Vashi

    • Alexander McQueen
      Boyarde
      Bulgari
      Celine
      Chanel
      Christian Louboutin
      Chrome Hearts
      Dior
      Dover Street Market
      Gentle Monster
      Gucci
      Hadoro
      Hermes
      Longchamp
      Louis Vuitton
      Moynat
      Ted Baker
      The Alkemistry
      The Corner Shop
      Yr Store

      Selected line exclusions
      Balenciaga
      Burberry
      Chaos
      Chloe
      Fendi
      Givenchy
      Mulberry
      Miu Miu
      Mulberry
      Offspring
      Optika
      Prada
      Rimowa
      Saint Laurent
      Stella McCartney
      Valentino
      The Corner Shop

    •  

      Acne
      Burberry
      BAPE
      Canada Goose
      Celine
      Comme Des Garcons Play
      Chanel
      Dior
      Gucci
      Louis Vuitton
      Moncler
      Primark
      The Denim Tailor

      Selected line exclusions
      Alexander McQueen
      Atelier Notify
      Balenciaga
      Chloe
      Cos
      Miu Miu
      Off-White c/o Virgil Abloh
      Prada
      Saint Laurent

      Not participating in CCE but already on promotion
      AllSaints
      Benetton (knitwear)
      Joseph (selected lines at 30%)
      Karen Millen
      Marni (selected lines at 40%)
      Sweaty Betty
      Ted Baker 
      The Kooples 
      Whistles 
      Zadig & Voltaire 


    • Chanel
      Christian Louboutin
      Dior
      Gucci
      Jimmy Choo
      Louis Vuitton
      Miu Miu

      Selected line exclusions
      Alexander McQueen
      Balenciaga
      Gianvito Rossi
      KG Kurt Geiger
      Malone Souliers
      Manolo Blahnik
      Offspring
      Prada
      Roger Vivier
      Saint Laurent
      Stella McCartney
      Tods
      Topshop
      Valentino
      Ugg

    • Burberry
      Canada Goose
      Comme des Garcons Play
      Community Clothing
      Dior Homme
      Gucci
      Louis Vuitton
      Moncler
      Primark
      Redline Vintage Levi’s
      Stone Island
      Thomas Pink
      Zegna

      Selected line exclusions
      Alexander McQueen
      A Bathing Ape
      Balmain
      Bags
      Belts
      Diesel
      Dries Van Noten
      Eton shirts
      Givenchy
      Off-White c/o Virgil Abloh
      Optika
      Prada
      Ralph Lauren Polo
      Socks

      Not participating in CCE but already on promotion
      All Saints 
      Hugo Boss 
      Ted Baker
      The Kooples 

    • Christian Louboutin
      Dior Homme
      Gucci
      Prada

      Selected line exclusions
      Alexander McQueen
      Balenciaga
      Church
      Giuseppe Zanotti
      Givenchy
      Hugo Boss
      Magnanni
      Offspring
      Off-White c/o Virgil Abloh
      Prada
      Saint Laurent
      Tods
      Valentino

      Not participating in CCE but already on promotion:
      Aldo

       

       

    • Gucci clothing

    • The Conran Shop
      Designer bed linen
      The French Linen Company
      Jo Malone London Home
      Littlesmith
      Lottery
      Magazines
      Nespresso
      Postage stamps
      Ralph Lauren Home
      Timpson Shoe Repairs
      WH Smiths
      Timpson Shoe Repairs
      WH Smiths

      Selected line exclusions
      Arthur Price
      Aspinal of London
      Christofle
      Montblanc
      Paperchase
      Smythson
      Villeroy & Boch
      The Wedding Co.
      The White Company

      Not participating in CCE but already on promotion
      Alessi
      Royal Albert
      Waterford
      Wedding shop
      Wedgwood

    • Apple
      Carphone Warehouse
      Mobile phones
      Photography
      Samsung

      Selected line exclusions
      Audio & Hi-Fi
      Cameras
      Computing
      Drones
      Gaming
      Headphones
      Smart home & technology
      Televisions
      Wearable technology

      Not participating in CCE but already on promotion:
      LG
      Tekzone headphones

    • Longchamp
      Rimowa

      Selected line exclusions
      Mulberry

    • On selected lines:

      AllSaints
      Benetton (knitwear)
      Joseph (selected lines at 30%)
      Karen Millen
      Marni (selected lines at 40%)
      Sweaty Betty
      Ted Baker
      The Kooples
      Whistles
      Zadig & Voltaire 

    • On selected lines:
      All Saints 
      Hugo Boss 
      Ted Baker
      Topman 
      The Kooples 

    • On selected lines:
      Aldo

    • Alessi
      Wedding shop

      On selected lines:
      LG
      Tekzone headphones