Our Customer Service team are currently experiencing a larger volume of emails, so there may be a delay in us responding to you. You may find your questions have been answered here, alternatively, should you still require assistance, our Customer Service team are available between 08:00–23:00 on 0800 123 400 within the UK and +44 (0)20 7160 6222 from abroad.


Need some help? Check out our FAQs section, but if you can't find the answer you're looking for, please get in touch using one of the below options

By Phone

Our Customer Services team are available 08:00-23:00 BST for any questions and advice

If calling within the UK:
0800 123 400

Calling from abroad:
+44 (0)207 160 6222

For store information opening times, 
visit our store pages

Write to us

Customer services
Selfridges & Co
400 Oxford Street


We do not accept returns at this address, to return an item please visit our Refunds & Returns area

[email protected]

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