OUR SERVICES AND EXTRAORDINARY EXPERIENCES

 

We’re bringing the wonderful world of Selfridges to you with a host of extraordinary services and experiences that you won’t find anywhere else and inspiring one-to-one shopping advice, which you can enjoy in store or from the comfort of home. 

Whether you’re looking for the perfect gift or in need of a whole new look, our in-store experts are here help. What’s more, you can also book the finest dining experiences in our in-store restaurants and the latest film releases at The Cinema at Selfridges London. Let’s help you make your trip to Selfridges one to remember. 

For details on how we’re continuing to make shopping safe and seamless for our customers and team members, please see our FAQs page.

Book & Shop

Can’t wait to visit us in store? Well, worry not: you can now book ahead and prioritise your slot to shop any of our stores. Just to note, you can book up to up to seven days in advance, with a maximum of six people per group.

Selfridges Concierge

Our Concierge team is here to ensure you make the most of your day at Selfridges London. From booking lunch at one our restaurants and the latest film release at The Cinema at Selfridges, to an in-store beauty masterclass and personal shopping session; the team will help you access the very best of Selfridges. Simply contact Selfridges Concierge via [email protected].

Beauty & Wellness

Book an in-store appointment (including hair, nails and skincare treatments) with a leading beauty brand or enjoy inspirational beauty advice from home via video call with one of our experts. From make-up masterclasses to selecting a brilliant beauty gift, our team will help you discover the best of our Beauty Halls.

Gifts & Experience Concierge

Find an unbelievably good gift with a little help from our in-store gifting experts. Whether it’s one of our extraordinary experience gifts – think a special grooming session or ride in The Bowl – or a present to brighten up their day, enjoy our one-stop gifting service in store or at home.

Fashion & Beauty Styling

From finding that dream outfit for a special night out or the perfect made-to-measure suit to mastering a new beauty look, our in-store experts are here to help with all your wardrobe and beauty needs, both in store or via a video call from the comfort of home.
 

Find out more & book

Events at Selfridges

With everything from our feel-good festive market to immersive dining experiences and breakfast with Santa (and much more), join us for the most extraordinary events and experiences at Selfridges. Book your tickets via the link below and enjoy a magical Christmas with us.

Eat & Drink at Selfridges

Make your visit to Selfridges one to remember at one of our in-store  restaurants and cafes – whether it’s a glamorous night out at the Brasserie of Light in Selfridges London, or enjoying the Mediterranean delights at Kouzina Greek Kitchen in Selfridges Birmingham.

Food & Hampers

Our Foodhalls stock everything from everyday essentials to speciality gourmet treats. What’s more, our Hampers & Food Concierge team is also on hand in store or via video call to guide you through our Foodhall’s best offerings – including picking extraordinary products for a hamper to advising you on at-home menu ideas. Simply click below to find out more and book an appointment.

In-store Boutiques

We’re giving you exclusive access to shop the latest collections from leading fashion houses such as Celine, Dior and Louis Vuitton. Book an appointment in-store or join via video call with a brand expert to shop the boutiques from home.

Planet-friendly Services

As part of Project Earth, we want to give you as many ways to shop responsibly as possible – without losing any of that familiar Selfridges sparkle. From renting your favourite fashion pieces and shopping our curated selection of pre-loved ready-to-wear and accessories, to repairing your most-treasured items all at Selfridges – we’re here to help you look good and do good, whether you’re visiting us in store or online.

Weddings at Selfridges

From flowers advice and jewellery consultations to front-row-worthy wedding looks, enjoy one-to-one advice from our experts, in store or via video call, as they help take the ease out of the admin and get you ready for the big day in style. 

Personalise your Monopoly game for Christmas

Create your very own version of the iconic family board game exclusively at Selfridges London this Christmas. Each personalised Monopoly game comes with your chosen name on the front of the box and board, and custom board-game markers selected via the app in store. Get ready to take post-Christmas lunch games up a notch, by booking a time slot to purchase and personalise your game in store. 

UNIQUELY SELFRIDGES

The Bowl

Book an open advanced skate session or an intermediate 1-2-1 skate lesson at our one-of-a-kind skate bowl in the windows of Selfridges London on 1, high above Oxford Street. Available to children over the age of 7, it makes for an unforgettable experience. 

FAO Schwarz Piano Lessons

Remember that giant piano from the movie Big? With the help of our Music Maestros in our FAO Schwarz kids’ department on 4 at Selfridges London, stomp away and learn how to play tunes with your feet. Book your session below – perfect for any music lovers over the age of 6. 

The Cinema at Selfridges

With new releases and arthouse movies, enjoy the latest films from the comfort of our plush screening rooms in The Cinema at Selfridges on LG, complete with cocktails and delicious snacks from the underground bar. 

Discover made-to-leisure tailoring and sportswear

For a limited time only – from now until the 24 October – you can book a complementary made-to-order appointment with one of our menswear experts at Selfridges London, so you can enjoy customised pieces that are tailored specifically to you. The Sportswear and tailoring brands offering made-to-order services include Ermenegildo Zegna, Tiger of Sweden, Oscar Jacobson, Tom Ford and clothsurgeon, with exclusive-to-Selfridges services from Thom Browne and Eleventy.

The Ultimate Virtual Reality Experience

On LG, at Selfridges London

Fancy a bit of escapism? Why not explore an immersive new world by booking a game-changing VR experience at Selfridges London, brought to you by Playhouse and Smartech.

Halloween Beauty Looks

With some of our favourite beauty brands

Unlock your inner creature this Halloween with the help of our make-up specialists across all Selfridges Beauty Halls. Brands including Charlotte Tilbury, MAC and Laura Mercier are offering full, transformative make-up looks – from the Glamorous Gothic Queen to the Spooky Spider. If you’re after a lighter touch, there’s everything from eye and lip looks from Christian Louboutin to scarily good nails by Nails.INC. Explore the full list of Halloween make-up looks and book yours by clicking below.

Click & Collect

Our Click & Collect service is available at all our stores – see our delivery page for more information.  

Changes to International Deliveries and our Tax-Free Shipping Service

For details on changes to our tax-free services and deliveries to international addresses, including EU residents, please click below.

Health and wellbeing

We’re continuing to help make shopping safe and seamless for you and our team members – here’s how: 

• In line with the most recent UK Government guidelines, you must wear a face covering when shopping in all our stores.

• We have clearly marked one-way entrances and exits at each of our stores.

• Hand sanitiser stations are available across the store. 

• We’re continuing enhanced sanitisation of our spaces and monitoring store capacity. 

• We encourage you to stay at home if you feel unwell.

For more details on how we’re continuing to make shopping safe and seamless for our customers and team members, please see our FAQs page. See our Covid-19 policy here.

Our store hours

  • London store hours

    Monday 10am - 8pm
    Tuesday
     10am - 8pm
    Wednesday
     10am - 8pm
    Thursday 
    10am - 8pm
    Friday 
    10am - 8pm
    Saturday
    10am - 8pm
    Sunday 
    11.30am - 6pm (with 11.30am – 12.00pm browsing only)

    Our Foodhall is open Monday to Saturday 10am – 8pm and Sunday 11.30am – 6pm (with 11.30 – 12.00 browsing only). 

     

  • Birmingham store hours

    Monday 10am - 8pm
    Tuesday 10am - 8pm
    Wednesday 10am - 8pm
    Thursday 10am - 8pm
    Friday 10am - 8pm
    Saturday 9am - 8pm
    Sunday 11am - 5.30pm (with 11am – 11.30am browsing only)

  • Manchester Exchange Square store hours

    Monday 10am - 8pm
    Tuesday 10am - 8pm
    Wednesday 10am - 8pm
    Thursday 10am - 8pm
    Friday 10am - 8pm
    Saturday 9am - 8pm
    Sunday 11am - 5.30pm (with 11am – 11.30am browsing only)

  • Manchester Trafford store hours

    Monday 10am - 9pm
    Tuesday 10am - 9pm
    Wednesday 10am - 9pm
    Thursday 10am - 9pm
    Friday 10am - 9pm
    Saturday 10am - 9pm
    Sunday 11.30am - 6pm (with 11.30am – 12.00pm browsing only)

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