Selfridges is more than a shop. It is a landmark destination and social centre where everyone is welcome. Powered by imagination and filled with creative spirit, we invite collaboration and congregation.

Get in touch

 

To make a booking or find out more about how Selfridges Concierge can help you, contact our team. 

Extraordinary Ideas

Our Concierge is the key to unlocking the world of Selfridges. Whether you’re looking for something specific or searching for some bright ideas, our team is here to help you access all of our services and experiences, from digital to physical, and beyond.

Expert Advice

Tap into advice from our beauty specialists, personal shoppers, party planners, culinary superstars, wellness gurus, and more. Whatever you need to know, Selfridges Concierge will pair you with a specialist that’s right for you. Looking for tips on living more sustainably? Our team will book you a Project Earth consultation, offering fun and effective ways to make your lifestyle more planet positive. 

Memorable Experiences

Making memories is our speciality, so we’ve designed a menu of experiences for every personality. With options for foodies, fashion-lovers, cinephiles and more, our experiences offer a chance to relax, have fun and learn something new. Speak to our Concierge team about booking something for yourself or as a gift.

MEET THE TEAM


Our Concierge service would be nothing without the extraordinary people behind it. With 20 years’ experience in five-star hotels across Europe, our team is full of brilliant ideas and always on hand to help.

Our store opening hours

Monday 10am - 10pm

Tuesday 10am - 10pm

Wednesday 10am - 10pm

Thursday 10am - 10pm

Friday 10am - 10pm

Saturday 10am - 10pm

Sunday 11:30am - 6pm

 

Store directions

Quiet Hour

Every Wednesday 10am - 11am – find out more.

 

Click & Collect

Order online today by 4pm for next day collection in store – discover more.

 

See the store map

FREQUENTLY ASKED QUESTIONS

 

  • What is Selfridges Concierge?

    Our Selfridges Concierge team is here to help you plan and book everything from services, experiences, restaurants and more. They’ll tell you everything you need to know about what’s happening, where to find it, and how you can enjoy it.

     

  • How much does the Concierge service cost?

    Our Selfridges Concierge service is complimentary, but there may be costs associated with booking external activities (eg. theatre tickets). The team will always inform you of additional costs before making any bookings.

  • How can I find Selfridges Concierge in store?

    At Selfridges London, you’ll find our Concierge on G.
    In Selfridges Birmingham head to Level 1.
    For Selfridges Manchester Trafford, the Concierge is located on Upper Level,
    and LG in Selfridges Manchester Exchange Square.

  • Is the Concierge available in every Selfridges store?

    Yes! Selfridges Concierge is available across Selfridges London, Birmingham, Manchester Trafford and Manchester Exchange Square.

  • How do people usually use the Concierge service?

    Our Concierge are trained to handle a wide variety of requests. Most frequently, customers ask for assistance in booking tours, restaurants, events, or planning a day of extraordinary experiences and services.

Explore your options


Want to learn more about the extraordinary experiences and services we offer? Browse our menu, pick your favourites, and let Selfridges Concierge do the rest.

 

Discover now

Explore your options

Want to learn more about the extraordinary experiences and services we offer? Browse our menu, pick your favourites, and let Selfridges Concierge do the rest.

Discover now