CONTACT US
We are currently unable to support with store stock availability requests. The best way to see our amazing selection of products is either on selfridges.com, via the Selfridges App, or by visiting us in store.
We’re currently upgrading our warehouse systems to enhance your shopping experience. During this period, some of our delivery services will be temporarily limited and orders may take longer than usual to arrive. Thank you for your patience while we complete these improvements.
BY LIVE CHAT
Our Customer Service team is ready to respond to all of your questions via our Live Chat service.
You can talk with us via the ‘Want to chat?’ button in the bottom right of the screen.
Live Chat hours are:
Monday to Friday: 9am – 6:30pm
Saturday and Sunday: 9am – 5.30pm
BY PHONE
KEEPING YOU SAFE ONLINE
We’ll never ask you to provide payment information or your account login details via text or email.
If you are ever in doubt or think a communication looks suspicious, please contact our Customer Service Centre directly.
Our Customer Services team are available during the following times for any questions and advice:
Monday to Friday: 9am – 6:30pm
Saturday and Sunday: 9am – 5.30pm
If calling within the UK:
0800 123 400
Calling from abroad:
+44 (0)207 160 6222
For store information opening times, visit our store pages.
BY EMAIL
KEEPING YOU SAFE ONLINE
We’ll never ask you to provide payment information or your account login details via text or email. If you are ever in doubt or think a communication looks suspicious, please contact our Customer Service Centre directly. Our Customer Services team are available during the following times for any questions and advice:
Monday to Friday: 9am – 6:30pm
Saturday and Sunday: 9am – 5.30pm
If calling within the UK: 0800 123 400
Our Customer Services team are available to contact via email and the team will get back to you with the help required.